In the first instance please telephone customer support 44 (0)1403 820087 quoting your order number and advising us of any problems, we will then do our best to resolve this issue.
In the unlikely event that you remain unhappy with your purchase and wish to return it you can, of course, do so. All items we sell are covered by our 7-day (UK) 14-day (rest of the World) money back guarantee. Just return to us, in the same condition as supplied, suitably packaged along with the original receipt and we will refund your original payment.